Having trouble with paying for your tour? Find the answer here.
We accept payment via all major credit cards and PayPal.
At the present time, we do not support any kind of structured payment plans beyond our basic deposit and balance payment format. We also do not currently support any BNPL (Buy Now, Pay Later) platforms such as Klarna, Afterpay, Affirm etc.
In order to secure your booking and spot on the tour with the supplier, we require a 50% deposit to be paid at the time of booking. The remaining balance needs to be paid no later than 100 days before your departure date. For tours booked less than 100 days before departure, full payment is required at time of booking. Deposits are non-refundable.
If you are having trouble with your payment, first check in the 'My Orders' section of your account. If your tour appears with the label 'Booking Confirmed', then your payment has been successful. If not, then your payment did not go through and your booking is not confirmed. Please contact us via one of the methods below for assistance.
Full payment is required no later than 100 days before departure.
You can pay your balance by logging into your account on our website and navigating to 'My Orders' in the top right corner. You will then see a list of your bookings, and you can click 'Pay Balance' on the tour you wish to pay for.
If you don’t find what you’re looking for, feel free to reach out to us directly.
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